On-line newsletters are a must to include on your list of "on-line basics" ... on-line resources such as e-mail and websites that all businesses should be using in appropriate individualized formats.
On-line newsletters are simply group e-mails that "Go To Your Market." They put you in front of your prospects and clients. They also bring your prospects and clients to your website. Otherwise ... you wait for your prospects and clients to go to you.
On-line newsletters are a pro-active way to market your business.
Some examples to help you see their significance:
- Restaurants -
How many times do you go blank when you are asked .. "where should we go to lunch?"If a restaurant had just sent out a news update their name would be fresh in your mind and appetite.
- Travel Agency -
You've been trying to remember to take five minutes to call your travel agent about affordable get-aways and it is going on two months now! If your email inbox had included an e-mail announcing a cruise or trip within your budget with a phone number to call ... it would be done!
- Insurance -
New coverage plans are available .. let your clients know and immediately increase your business and your client appreciation.
I believe you can see from the above examples the "difference" a "go-to" communication can make in your business. Going to your market produces results! That done, let's just cover some of the abc's ... I'll keep it simple with some frequently asked questions.
I hope the above has given you some ideas for creating some type of news communication for 2008. Keep in mind that the Direct Marketing Association says that this is the one resource "every single business" can benefit from.
- How Do I Begin?
Keep it simple ... think of what you want information you want to present to your market. Create a theme ... this can be specific or general. Either way remain consistent as it will contribute to your branding as well!
- I only have a few e-mail addresses?
That's all you need! Your list will grow especially if you put a sign-up box on your website. You can also ask your few existing e-mail clients to forward your news on to others!
- How long should a newsletter be?
A newsletter should be as long as it takes to "completely" cover the topic, subject etc you are communicating. Do not cut short an information article ... readers who are "into it" will want the whole story. That said .. do not go beyond what is necessary. You "will" lose readers who get bored with unnecessary fluff.
All lengths can be successful if you follow the above advice:
I've seen successful news "briefs" that are only "one line." These are usually in the format of "tips" ... diet, motivation, how to's, etc. I have also seen successful newsletters that are all text and 22 pages long! You just need to know your reader and subject and match the two!
- What do I put in the subject line?
Because you will be branding yourself with the consistent delivery of a newsletter .. I advise people to create a name for their news "communication." That is what can be placed in the delivery subject line followed by the primary "topic" of the month. Just like you saw on my subject line for this issue of "Keep Your Garden Growing."
- What is the difference between a newsletter and an e-zine?
Absolutely nothing. An online newsletter came about from printed newsletters changed into on-line e-mails. The term e-zine is a derivative of "electronic magazine." Likewise you will see news bulletins, memos, updates. They are all the same. Go with what you are comfortable with and what best suits the type of communication you have decided upon.
- Do I need a web-based system to mail the newsletter?
You don't "need" a web-based system, but it is highly recommended. Group e-mails are very time consuming today. Most internet providers do not allow groups mailings to be very large which means you have to create multiple "sends." You also have the potential of bounce backs that you will personally have to manage ... meaning resend, determine if a bad address, etc.The web based systems manage all the "work" for you! You can with one "click" send thousands of e-mails and get back to your business. Web based systems have lots of other advantages as well, but we can save that for another week or call me to discuss.
- Is there a format one should use for the content?
The rule for all on-line communications is to keep the information convenient and hassle free to the reader. That said, short one or two liner "news" communications should in most cases be just that.
The more standard variety of newsletter can have more than one article within the content. In this case it is convenient and hassle free to let the reader know at the top of the communication what is included and really convenient to make that list have links directly to each specific article.Relationships are a function of all business today. Many newsletters include a personal update from the sender if you want that type of relationship. It has the additional benefit of appearing more interesting than the news sometimes and grabs the reader's attention so they continue through the entire newsletter.
Stories and examples can also grab the reader's attention. People love stories showing your business in action! That can be a great way to open a newsletter without getting into your personal affairs.I also like to include at the bottom a summary of one's business. This helps new and referred readers to know more about what you do. It also refreshes the minds of existing readers. You are doing this to grow your business.. so include what you do!
- I'm not a writer!
It's true that good copywriting is important to a successful newsletter, but if you really know what you are talking about ... your business ... then you can most likely be successful writing about that!
A major tip I give people is when creating the message first pretend you are sitting at the kitchen table with the reader. Start "talking" to this imaginary reader about your topic of choice ... and write that down for your copy. It's works like a charm! You are sending to a group, but you are still having 1-to-1 conversations.
Remember also that it is e-mails that you are sending out and all the considerations and tips for successful e-mailing apply to creating and sending successful newsletters. For a review of our mailing on using e-mail simply go to this address: http://www.todaysway.net/weekly/gardengrowingnov11.htm
- How often should I send my newsletter?
The answer to this question varies from business to business and from communication to communication. I used to answer this question by first considering the length of the news... i.e. one-liners could be sent every day where longer newsletters should be sent no more often than once a month. However... it remains a function of your readers matched with your business news. What is convenient and hassle free?? The Golden Rule of on-line communications takes charge of this answer.
Today's Way can help you develop the theme, format, timing, etc of your newsletter with our consulting services. After that, if desired, we can assist with your technical design platforms as well. Our consulting fees begin at $100 per hour. Simply call us at 310-306-1453 to set up a time to get you ready for 2008!